Authors
Include the manuscript title and submission reference without attaching an unsolicited replacement file.
Editorial office
Contact
Send questions about submissions, journal policies, article records, corrections, access, permissions, privacy, or account support through the editorial contact route. A focused message with the relevant title, URL, manuscript reference, or issue details helps the journal respond efficiently.
contact journal of research administration
1Submission questions2Record corrections3Permissions4Account support
01
Direct Your Message to the Right Area
Use the manuscript record for routine submission correspondence whenever possible. Use the contact route for pre-submission scope questions, technical problems, policy concerns, privacy requests, complaints, or errors in a published record.
Do not send confidential reviewer material, sensitive research data, passwords, or payment details through an unsecured message.
Key routes
Use the Journal With Confidence
Each route connects to the record or policy needed for the next decision.
Readers
Include the article or issue URL when reporting broken access, metadata errors, or accessibility barriers.
Ethics concerns
Describe the concern and relevant evidence without making unnecessary public accusations.
Contact form
Send a Message to the Editorial Office
Choose a subject and include the article URL, manuscript reference, issue, or policy involved.
Practical detail
What Happens After You Write
The message should be acknowledged and routed according to its subject. Complex ethics, privacy, or record matters may require verification and a documented review rather than an immediate answer.
A complaint or appeal is handled through the published process, not through informal pressure on an individual editor. Urgent security issues should be identified clearly in the subject line.
- Name the article, issue, manuscript, or policy involved.
- Include the relevant URL or reference number.
- State the action you are requesting.
- Avoid sending sensitive files unless the journal requests them securely.
Common questions
Questions Readers and Contributors Ask
Can the contact form be used to submit a manuscript?
No. Manuscripts should enter through the submission workflow so files, declarations, and correspondence remain connected.
How should a correction be reported?
Identify the article, the exact passage or metadata field, the reason it appears incorrect, and any supporting record.
Where should a formal appeal go?
Follow the Complaints and Appeals policy so the matter can be logged, reviewed, and escalated consistently.
Send a Clear, Verifiable Message
Include enough context for the journal to identify the record and route your request.